Sitma USA and Ricoh Expand Strategic Partnership to Deliver End-to-End Packaging and Mailing Solutions

Sitma USA, a Tecnau company, is pleased to announce an expanded, strategic partnership with Ricoh USA, Inc., aimed at delivering comprehensive, end-to-end solutions for packaging, mailing, and fulfillment. Under this new agreement, Ricoh will serve as a key partner in the sales, integration, and servicing of Sitma’s advanced packaging and wrapping portfolio, further strengthening the companies’ long-standing collaboration.

Sitma USA specializes in automated packaging systems designed to meet the evolving needs of high-volume print, mail, and e-commerce operations. Its solutions include:
– Automated wrapping systems for poly and paper materials
– Modular packaging lines for fulfillment and distribution centers
– High-speed envelope and parcel sorting
– Customizable feeders, stackers, and conveyors
– Integration with print and finishing workflows for seamless operations

These systems are engineered for flexibility, sustainability, and performance — supporting a wide range of applications from transactional mail to direct marketing and e-commerce packaging.

The expanded partnership builds on successful joint projects, including a notable installation at a major enterprise site, where Ricoh played a pivotal role in delivering a customized Sitma solution.

This collaboration enables Ricoh to offer a broader suite of services, enhancing its ability to support customers with full workflow solutions from print to mail to final packaging.

“We’re excited to take our partnership with Sitma to the next level,” said Derrick Rankin, Vice President, Strategic Sales and Business Development, RICOH Graphic Communications. “This collaboration allows us to further expand our solution set and deliver even greater value to our customers across the U.S. and Canada with more ways to grow and evolve their business.”

“This is a great step forward for Sitma and Ricoh,” added Scott Peterson, Director of Product Marketing at Tecnau and Sitma. “Our shared commitment to innovation and customer success makes this partnership a win for the industry.”

Sitma USA, a Tecnau company, continues to lead in automation and packaging solutions, delivering flexible, high-performance systems tailored to the evolving needs of e-commerce, consumer goods, publishing, and the print and mailing industry.

Sitma and Ricoh are exhibiting at PRINTING United Expo 2025, October 22-24 at the Orange County Convention Center in Orlando, FL. Attendees can visit Sitma at the Tecnau booth 2621 and Ricoh at booth 5621.